Together... identifying, defining, developing, and shaping a 21st-century body of knowledge for the association management profession
The Melos Institute is the only applied research and learning center in America solely dedicated to discovering how Relation-centered Management (RCM) – a management approach uniquely designed for membership-based organizations (MBOs) – empowers volunteer and staff leaders to generate better results.
More importantly, we focus our efforts on finding new and better ways to increase and expand member engagement; empowering MBOs to deliver more meaningful, purposeful, and transformative experiences to their members.
InfoHub's Latest News
July 31, 2024Your Members’ Experience and Future has Always Rested in Your Hands… the Obstacles Keeping You from Supporting Them are Not What You Think
Alarmist rhetoric has been forecasting associations’ demise and dysfunction at least since my foray into the association management profession (i.e.,…
May 29, 2024How a Relation-centered Approach Increases and Expands Member Engagement
Membership-based organizations (MBOs) seeking new and better ways to increase and expand member engagement have learned that better outcomes can…
April 22, 2024What Does It Mean to be an Association Management Professional?
In the early 1950s, I’ve Got a Secret was one of the most popular television game shows in America. Each…
March 19, 2024What’s the Harm of Viewing & Treating Members as Customers?
For many, it’s hard to remember a time when getting and keeping members wasn’t regarded as a pure marketing function;…
March 19, 2024Why Association Management Needs a Body of Knowledge for 21st-century Associations
Have you ever stopped to consider just how your members’ greatest professional challenge is remarkably similar to yours?What your members…
- March 19, 2024
What are Membership-based Organizations & What Makes Them So Special?
In most communities, you can drive for miles before spotting a building with the name or logo of an association…
The Melos Institute
Our Mission
Establish and disseminate a 21st-century relation-centered body of knowledge for the association management profession that empowers membership-based organizations (MBOs) to deliver more meaningful, purposeful, and transformative experiences to their members, advance their members’ respective fields of endeavor, and make lasting positive contributions to the larger society.
Our Vision
Membership-based organizations play a continuous and consequential role in generating positive social change on individual, collective, and societal levels in constitutionally representative democracies.
Our Values
Bestow Respect
Everyone possesses inherent value and thus should be afforded due respect.
Inspire Synergism
Innovations are generated when individuals are given the opportunity to share their expertise and experiences.
Practice Innovation
Lasting solutions require the collective willingness to challenge existing assumptions, concepts, practices, and boundaries.
Be Purposeful
New information only becomes consequential when it is widely shared with others.
Engender Transformative Experiences
Develop programs, products and services that are uniquely designed for MBOs’ volunteer and staff leaders to generate positive change.
Embrace Collaboration
Engage routinely with others who share our interests and values.
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