Program-specific Support
Providing strategic RCM support
One-on-one sessions
providing MBOs
with strategic
RCM support
Generating greater and lasting member engagement can only be accomplished when widely-popular strategies are adjusted – across multiple functions – to be less transaction-based and more relation-centered. This unique learning opportunity gives MBOs the opportunity to working privately with the Institute to learn the process for assessing, adjusting, testing, and evaluating those strategies that – when properly adapted – will best generate their desired outcomes. Because of the depth of assistance, this program requires MBOs to participate – at no cost – as short-term Research Partners.
Current Opportunities
Member Engagement Blueprint Program
An Intentionally Integrated Approach to Increasing and Expanding Member Engagement
Complimentary to MBOs Willing to Participate as Research Partners
While strategic plans often provide direction, a blueprint outlines specific ways in which multiple functions within MBOs can effectively, intentionally, and collaboratively introduce relation-centered concepts into existing strategies to achieve specific outcomes, like increasing and expanding member engagement. Interested MBOs benefit by learning new and better ways to leverage existing strategies by making only nominal adjustments. The program includes a pilot test – with the Institute’s support – of at least one of the recommended adjustments. Due to the program’s distinctive nature, its purpose, scope, focus, goals, and timeline are customized to each MBO and are mutually agreed upon in advance.
2026 Schedule
Program is made available to 6 MBOs annually; applications are accepted year-round.